We’re pleased to welcome you to the Neami National 2018-19 Annual Report and provide you with an update on the year that’s been.
The last 12 months have been a time of significant change at Neami and across the broader mental health sector.
In December 2018, after 27 years, we said farewell to Neami National’s former CEO Arthur Papakotsias. Arthur made a significant contribution to the organisation, leading the Neami team for almost three decades.
Following Arthur’s departure, we undertook an extensive recruitment process before inviting Tom Dalton to be the new Neami Group CEO.
This year Sacha Miezis joined our Executive Leadership Team as Chief Operating Officer, and Neami also welcomed Fred Van Steel as the first CEO of Me Well — Neami’s subsidiary that supports people under the National Disability Insurance Scheme.
We welcome James Meares, Jacinta Carboon and Silvio Pontonio to our Board of Directors; each of them brings unique and valuable skills that complement the Neami Board.
During this period of transition, Neami has been well supported by a skilled National Leadership Team and Board of Directors who have provided continuity and a vision for the future.
Across the sector this year we’ve continued to see the funding landscape become more complex, with greater diversity and shorter contracts. In response to this change, Neami focused on developing sustainable business models and finding greater efficiencies.
As always, we ensured that lived experience, co-design and data-informed decisions remained at the forefront of Neami’s work. In turn, this focus allowed us to demonstrate real outcomes for consumers.
Following sector-wide funding changes in the first half of 2019, we saw the closure of many long-standing Neami services. As a result, we’ve had to say farewell to Neami staff. We acknowledge the professionalism and commitment to supporting consumers shown by these staff members during a difficult period.
At a time when staff were facing uncertainty about their employment future, they continued to demonstrate that consumer outcomes were their top priority. This dedication is a shining example of the high calibre of staff that we have here at Neami.
Neami holds significant expertise in supporting people with a wide range of needs, from emerging through to complex. This year Neami used this experience to support people across four key domains: community-based mental health, residential mental health, housing and homelessness, and suicide prevention.
‘Partnerships with purpose’ feature in our current Strategic Directions and continue to underpin our approach to the delivery of services across each of these domains.
We are proud to work in close partnership with clinical teams, primary health care providers, Aboriginal services, community organisations and government to provide high-quality, wrap-around support tailored to people’s individual needs.
We also work in close partnership with our funders and commissioners and understand the need to be accountable. These groups include hospitals and district health services, Primary Health Networks, local councils and the state and federal governments.
Our commitment to providing safe, accessible and inclusive services and workplaces takes a whole-of-organisation approach; we want people from all different cultures and experiences to feel welcome and included at Neami. This year, we proudly launched our Innovate Reconciliation Action Plan (RAP) to strengthen our inclusive culture.
Our RAP consolidates our focus on cultivating relationships, opportunities and acknowledgements that support better understandings of Aboriginal and Torres Strait Islander experiences. The RAP also helps us to improve social and emotional wellbeing at Neami.
As we look towards the next year, we believe Neami is well placed to listen to the feedback from staff, consumers, partners and funders as we start to develop our new three-year strategic direction, which we’ll announce early in 2020.
We hope you find this Annual Report informative and inspiring. We also like to say a big thanks to our partners, staff and the people who use our services.